The freedom to control your business
with any technology.
Operational easing, process organization, cost optimization is possible. Simultaneously. You can structure everything you need at the best price, use personalized services and take advantage of all the tools you need to make technology your best ally.
The technology at the service of the individual
We believe in empathy as the key to success and that is why all the solutions we propose are totally and exclusively customized according to real needs. Thanks to the experience gained, we provide the knowledge and application of the most innovative technologies in terms of Voip, Unified Communication and much more, We develop CRM software or integrated systems that improve business performance by creating cutting-edge, completely subjective and personal user experiences.
Understanding what technological innovation can facilitate the management of customers and the operation of your company is simple because every day we customize software and services to the needs of each customer.
Solutions Made in Lab
Digital, secure and performing solutions for every business.
Customized projects for every need
Digital desk
Customized software required to carry out the operating processes of sales and service even remotely or multi-site
Business accellerator
Omnichannel services
Customer desk
Lead management
Telemarketing and teleselling
IOT
Business continuity
Privacy check service
Custom system assistance.
Sistemi videoconferenza
E-learning
Possibilities and services Made in Lab
The services we offer meet all the operational needs of the business organization. Therefore it will be easy to identify a need to be met and make available the technology to realize a tailor-made project in real support to 360 business development. Our services are fully customizable and can be integrated into existing IT infrastructures or available for new projects being created.
The telephone switchboard multicanale
The Contact Center is the intuitive and comprehensive interface that supports the management of relationships with customers and between different business teams in a convenient and effective way.
It automates all recursive processes, relieving the workload of employees, contributing to the sharing of information between departments to find useful solutions in a short time, facilitating all communications with customers by unifying the different transmission channels.
Connectivity high performance safe
Connectivity is the engine of the organization, the tool on which the real operational operation depends.
We offer service design and security, data transmission protection, control and transparency in consumption. We support with 24-hour technical support to ensure high levels of reliability.
- Dedicated fiber, ADSL HDSL
- WIFI, 4G and 5G FLAT
- MPLS
- SDWAN
- Structured cabling
- Bridges radio Wifi
- WIFI Security and home automation
Data center, construction and cloud enhancement
Everything for virtual data management, maintenance and security.
Hosting, dedicated servers, virtual servers, housing, partial migrations or hybrid solutions; we offer what you need at the highest standards to feel free to better control all the applications and tools needed for business growth.
Professional telephony and unified communications
Voip is a mission in the TLC system that we believe in.
We take care of virtualizing entire operating sites thanks to the customization of the functions of the telephone exchanges, with partial or total migrations or integrations to existing equipment, we guarantee a significant reduction in costs, improved audio performance, and benefits in terms of sharing, synchronization and organization.
- VoIP operator
- Flat rates
- SIP TRUNK
- Cloud PBX Centrex
- LDAP connectors for address books
- Additions to teams
- cells DECT
- UHF radio
Business Case
Marazzi SpA
Case Study Marazzi Scenario Marazzi SpA è un gruppo industriale produttore di superfici ceramiche per ogni tipo di esigenza abitativa e architettonica. Dal 1961 l’azienda
HippoGroup
Made in lab was responsible for providing the company with a dedicated fiber optic that boasts ultra-wide bandwidth, constant...
FP Trasmissioni
È un’azienda con unica sede, che opera da oltre 20 anni nel settore mobile ed industriale proponendo prodotti di qualità…
Comune di Predappio
Made in Lab è intervenuta supportando i progetti del Comune di Predappio ottimizzando le risorse di supporto…
News
AMARO IN BOCCA PER IL TEAM TERRA E MOTO A VALLELUNGA
Il periodo storico ci suggerisce che ciò che fa la differenza è davvero la possibilità di creare relazioni solide, rapporti di fiducia con i propri clienti, di riuscire a dimostrarsi flessibili e pronti a tutte le nuove esigenze.
Vuoi la soluzione più vantaggiosa per la tua telefonia?
la soluzione VOIP per le imprese!
CRM SOFTWARE
Uno strumento indispensabile per gestire professionalmente i tuoi contatti
Possibilità di sfruttare tutte le potenzialità del tuo Costumer Relationship Management grazie all’integrazione software di Smart Lab Contact Center.software di Smart Lab Contact Center.
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